Remember seat reservations, you make your reservations here>>
Kom ihåg att komplettera ditt kort med platsreservation för garanterad plats på tåget.
First select the number of people you need to book a seat for, including children who want a seat of their own at SEK 50 each.
Then select a departure date, and the section, followed by the places between which you want to travel. If you want to book several sections, select “Book further stretches sections”, and you will be given an additional date and you will then be able to select a new section. If you are a holder of the Inlandsbanan Card, the Interrail card or the Eurail card and only want to book a seat at SEK 50, you will need to tick the “Holder of valid travel document” box.
Step two will give you an overview of the seats still available on the train. To find this plan you need to activate the pop-up boxes on the page, or use the “Seating” link. The seats marked in red are already booked, the blue seats are four-seaters, and the white seats are still available. All carriages in service on the line are listed; if you have selected several sections the list can be quite long. Choose your seats at the very last stage of the booking process. However, this section will give you an idea of the layout of the train.
Add your address details in step 3. It is important to enter d.o.b. data for any children travelling in order to ensure that discounts are calculated correctly. If you choose to have the ticket sent to you by email, then the email confirmation is your travel document. If you prefer to have the ticket sent by post, we will send it to your address.
Step 4 allows you to check your booking to make sure the details are correct. Step 5:
The final step involves choosing a seat on the train. If the seating plan is not displayed, please select the link “See free seats”. You now choose the carriage and the seats for your passengers. Confirm you booking with “Complete and save seats selected”. At the very end of the page, you choose the method of payment, stating whether you want to be sent an invoice or whether you wish to pay by credit or debit card. If you prefer to pay against an invoice, the payment details will be included in your booking confirmation, which will be sent to you by post or email. Card payments are made over a secure connection.
When making a seat reservation, please consider the following:
– White sets are available for booking.
– Red seats are taken and cannot be selected.
– If your party comprises three or more passengers, you can opt for the blue four-seater sections with a table.
– The carriage is divided into two rows of seats, two seats on each side, separated by an aisle.
– Pets are allowed in the front part of the carriage.
¬– If you select a seat that is already reserved, you will be sent an error message when clicking “Complete and save seats selected”. It is easy to return to the seating page and select another seat.
We reserve the right to make changes to the carriages, and you will be informed about any new seating arrangements for your booking.
Your booking will be checked by an administrator, and you will be sent a confirmation via email or post, depending on your selection for step 3.
Personal data responsibility
Destination Inlandsbanan AB has personal data responsibility. The protection of your personal information is important to us. The protection is also governed by the Personal Data Act, which is superseded by the General Data Protection Regulation (GDPR) on May 25, 2018. Below you can read about how we handle your personal data and what rights you have. If you would like to contact us, please do so at Destination Inlandsbanan AB, Box 171, 831 22 ÖSTERSUND, Sweden, phone +46 771-53 53 53 , or email firstname.lastname@example.org.
What personal data is collected
Personal data that will be processed includes, but is not limited to, name, date of birth, gender, address, e-mail address and phone number.
We may also treat requests regarding special diet or special information from you regarding your health condition prior to the trip to be able to fulfill the trip request.
The personal data will be provided by you in connection with the ordering of a trip, ordering of a brochure or newsletter, by telephone through order from our dealers or by visiting us.
Purpose of personal data processing
Your personal information will be processed to fulfill our commitments in ordered travel and supplementary products, and keep you informed of current travel and the like.
Processing of your personal data may also happen to fulfill obligations under laws, regulations and to handle issues and complaints.
In addition to the above purposes, you agree that your personal information may be used for the purposes below and provide support for our market and customer analysis, risk management and statistics to provide you with a better travel offer and better service.
We may also use your personal information to provide different offers of services and/or products from us, unless you have opposed your direct marketing notice. You can unsubscribe at any time, for example, through a link in the newsletter.
By providing information about your health condition, you agree that we process this personal information for the purpose of providing the trip, other service and/or product that you ordered. Health state data is never used for statistics, market research or marketing.
Storage of personal data
We store personal information if it is necessary to meet the above objectives. Normally, we store your personal information in 2 years from your last trip or from contacting us otherwise. When you have subscribed to our newsletter we save your contact details until further notice. You can at any time, either by a new link in the newsletter or by contacting us on the address above, unsubscribe and have all of you details deleted.
In some cases, we may need to store data for longer periods when required by law (e.g. accounting law) or, for example, complaints.
Who may be processing personal data
Your personal information is processed by our staff and by our collaborators for system services and administrative services, with whom we have contracts for the protection of personal data, personal data assistant agreements.
Your personal data may also be processed within the travel industry, such as airlines, bus companies, hotels and local partners on the travel destination. Only necessary information is provided at any such time.
Processing of personal data in countries outside the EU and EEA
Depending on where your destination is located and which partners you use, your personal data may be processed outside the EU and EEA. Although the destination of a trip is within the EU/EEA, for example, transport companies and hotels may be based outside the EU / EEA. Only the information required for the execution of the trip and other services is provided to partners.
By submitting your personal information to us, you agree that we process personal data outside the EU and the EEA and are aware that privacy data protection may be lower than within the EU and EEA.
Your rights to information about you.
You have the right, at any time, to withdraw your consent to processing the information you have provided to us.
This means that you can also request rectification or deletion of your personal information. Such a request is made in writing to us. Your data will then be corrected or deleted within a month's time. If you have a current trip that is not completed or completed, or have an ongoing complaint or the like, the data will be deleted within one month after completion.
You can log in to My Page with your password and email and see the personal information we store about you and your travels. You can also correct and update information. You can also contact us with the request to have access to the registered information we have about you, which we will leave within a month.
Want to know more about the Data Protection Ordinance (GDPR)?
More information on the General Data Protection Regulation (GDPR) is available on the data inspection website, https://en.wikipedia.org/wiki/General_Data_Protection_Regulation.